MY mum and I was desperate to get to JB directly, due to family emergency. my mum is in a wheelchair, n since we've just sold our car, we don't know how to get quickly to JB n we had to get there fast. So I googled n immediately chose Sg My Taxi. Richard replied to my WhatsApp msg almost immediately. I explained the situation to him coz my elderly mum had to go alone 1st with her wheelchair n all her bags. He listened n reacted very fast, he understood my concerns ABT my elderly mum traveling alone coz I told him how old people tended to panic easily n get scared. We were lucky coz due to Richard s quick reaction, he told me one of his driver's is in Spore already. N was able to arrive in less than 30 mins. When the driver TS arrived, I explained to him the situation again n he was so kind n patient when handling my elderly mum. He told me not to worry, he will make sure my mum will arrive at her destination quickly m safely n he will make sure our JB family will be there to greet my mum. Plus traffic on causeway happened to be clear. So on the whole with Richard n TS strong support, they made my mum's travel a seamless n absolutely stress-free.
So thank you VERY MUCH for both Ur excellent customer service especially when handling the elderly.
We are forever grateful to U both. N the fare was competitive too... Quite reasonable. I will recommend Sg My Taxi to anyone. They will take care of u extremely well. Keep up the good work guys!!